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Envelope-to: j.barnhill@logomastersintl.com
Delivery-date: Fri, 28 Feb 2020 07:03:03 -0700
Content-Type: multipart/alternative; boundary=8e07fae7cc942649b7f224806fc0a0ebf141983ff659d976cd595807f5fa
Date: Fri, 28 Feb 2020 14:02:19 +0000 (UTC)
From: "Tom Cates" <thomas.cates@brookeside.com>
Mime-Version: 1.0
Reply-to: thomas.cates@brookeside.com
To: j.barnhill@logomastersintl.com
Message-ID: <QAKbKh-KRH2fKa9i1khlpA@ismtpd0011p1iad2.sendgrid.net>
 
 Content preview:  https://www.brookeside.com/ Hi Jeffrey You know, I can wear
    my Fitbit every day, but unless I actually eat right and exercise my fitness
    level will never change! 
 
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Subject:    I can wear my Fitbit every day, but...

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https://www.brookeside.com/

Hi=C2=A0Jeffrey

You know, I can wear my Fitbit every day, but unless I actually eat right a=
nd exercise my fitness level will never change!

It=E2=80=99s the same with your customer engagement strategy. You can likew=
ise measure customer feedback every day, but unless it drives real behavior=
 change among your front-line teams your growth trajectory will never chang=
e.

At Brookeside we have built a new approach to exceptional customer engageme=
nt by leveraging the #1 CX solution available:=C2=A0Encompass-CX https://ww=
w.brookeside.com/encompass-cx.=C2=A0

Encompass-CX=E2=80=99s differentiator is that it drives action throughout y=
our organization, not simply measures if your customers are =E2=80=98happy=
=E2=80=99. In fact, if you are like most of our clients, I believe we can f=
ind 33% revenue growth in your existing client base and identify those buye=
rs by name!

Are you available to speak later this week over the phone for 15 minutes?=
=C2=A0 I=E2=80=99d love to see if we can help you grow!

Schedule a FREE Evaluation https://www.brookeside.com/get-started?utm_sourc=
e=3Dsendgrid&utm_medium=3Demail&utm_campaign=3Dfitbit-022720&utm_term=3Dfre=
e-evaluation&utm_content=3D20200218-free-evaluation

Best,

https://www.linkedin.com/in/tomcates/

Tom Cates

President

thomas.cates@brookeside.com mailto:thomas.cates@brookeside.com

978-451-6177

brookeside.com https://www.brookeside.com/

At Brookeside, we=E2=80=99re experts at helping clients develop the strateg=
y, process, and behavior change to succeed in today=E2=80=99s ever-changing=
 environment. Our customized training and consulting solutions are tailored=
 to your organization=E2=80=99s goals. Let us show you how we can help you =
boost revenue and enhance efficiency. Check out our other offerings by clic=
king on the links below.=C2=A0=C2=A0

STORYCRAFT https://www.brookeside.com/storycraft

MANAGEMENT https://www.brookeside.com/management

TEAMWORK https://www.brookeside.com/teamwork

https://encompass-cx.com/

Tom Cates

524 Main Street, Acton, MA 01720=20

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:arial,helvetica,sans-serif;">Hi&nbsp;<span style=3D"font-style: normal; fo=
nt-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; =
white-space: pre;">Jeffrey</span></span></span></div>

<div>
<div style=3D"font-size: 14px;">&nbsp;</div>

<div style=3D"font-size: 14px;"><span style=3D"font-size: 14px;"><span styl=
e=3D"font-family: arial, helvetica, sans-serif; font-size: 14px;">You know,=
 I can wear my Fitbit every day, but unless I actually eat right and exerci=
se my fitness level will never change!</span></span></div>

<div style=3D"font-size: 14px;">&nbsp;</div>

<div style=3D"font-size: 14px;"><span style=3D"font-size: 14px;"><span styl=
e=3D"font-family: arial, helvetica, sans-serif; font-size: 14px;">It=E2=80=
=99s the same with your customer engagement strategy. You can likewise meas=
ure customer feedback every day, but unless it drives real behavior change =
among your front-line teams your growth trajectory will never change.</span=
></span></div>

<div style=3D"font-size: 14px;">&nbsp;</div>

<div style=3D"font-size: 14px;"><span style=3D"font-size: 14px;"><span styl=
e=3D"font-family: arial, helvetica, sans-serif; font-size: 14px;">At Brooke=
side we have built a new approach to exceptional customer engagement by lev=
eraging the #1 CX solution available:&nbsp;<a href=3D"https://u8291807.ct.s=
endgrid.net/ls/click?upn=3DL4ELsh0i8-2FXPZSz4jmsD482RAFLPjk94fFDqE-2FVILGwZ=
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liIBF3HVyL6lsGY-3D" style=3D"font-size: 14px; color: rgb(17, 136, 230);"><u=
>Encompass-CX</u></a>.&nbsp;</span></span></div>

<div style=3D"font-size: 14px;">&nbsp;</div>

<div style=3D"font-size: 14px;"><span style=3D"font-size: 14px;"><span styl=
e=3D"font-family: arial, helvetica, sans-serif; font-size: 14px;">Encompass=
-CX=E2=80=99s differentiator is that it drives action throughout your organ=
ization, not simply measures if your customers are =E2=80=98happy=E2=80=99.=
 In fact, if you are like most of our clients, I believe we can find 33% re=
venue growth in your existing client base and identify those buyers by name=
!</span></span></div>

<div style=3D"font-size: 14px;">&nbsp;</div>

<div style=3D"font-size: 14px;"><span style=3D"font-size: 14px;"><span styl=
e=3D"font-family: arial, helvetica, sans-serif; font-size: 14px;">Are you a=
vailable to speak later this week over the phone for 15 minutes?&nbsp; I=E2=
=80=99d love to see if we can help you grow!</span></span></div>
</div>
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Z1ahOqHxjnaYQ-3D" target=3D"_blank">Schedule a FREE Evaluation</a></td></tr=
></tbody></table></td></tr></tbody></table>
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            <div><span style=3D"font-size:16px;"><span style=3D"font-family=
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0i8-2FXPZSz4jmsD4xwfYzXFur4xOi1mXIKtt0U6gwoBP9xQSEWqGPugf0A4enA-_u6BLxOTxZx=
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nherit;"
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            valign=3D"top"
            bgcolor=3D"">
            <div><span style=3D"font-family:arial,helvetica,sans-serif;"><s=
pan style=3D"font-size:14px;">Tom Cates</span></span></div>

<div><span style=3D"font-family:arial,helvetica,sans-serif;"><span style=3D=
"font-size:14px;">President</span></span></div>

<div><span style=3D"font-family:arial,helvetica,sans-serif;"><span style=3D=
"font-size:14px;"><a href=3D"mailto:thomas.cates@brookeside.com">thomas.cat=
es@brookeside.com</a></span></span></div>

<div><span style=3D"font-family:arial,helvetica,sans-serif;"><span style=3D=
"font-size:14px;"><span style=3D"text-align: center;">978-451-6177</span></=
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BBZlpM52n-2BMr-2BDHok3gUmIBNMS2yKM5wCyjSeK3LW7dGYDT3imebJ7wsSWSWp9xGnMAJ7OT=
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olor:#0000EE;"><span style=3D"font-family:arial,helvetica,sans-serif;"><spa=
n style=3D"font-size:14px;"><span style=3D"text-align: center;">brookeside.=
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fixed;">
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inherit;"
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e=3D"font-size:14px;"><span style=3D"font-family:arial,helvetica,sans-serif=
;"><span style=3D"text-align: center;">At Brookeside, we=E2=80=99re experts=
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ucceed in today=E2=80=99s ever-changing environment. Our customized trainin=
g and consulting solutions are tailored to your organization=E2=80=99s goal=
s. Let us show you how we can help you boost revenue and enhance efficiency=
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0px;border-collapse: collapse;" >
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    <table  width=3D"196.667"
            style=3D"width:196.667px;border-spacing:0;border-collapse:colla=
pse;margin:0px 0px 0px 0px;"
            cellpadding=3D"0"
            cellspacing=3D"0"
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            border=3D"0"
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=20=20=20=20=20=20=20=20=20=20=20=20
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fixed;">
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        <td style=3D"padding:18px 0px 18px 0px;line-height:22px;text-align:=
inherit;"
            height=3D"100%"
            valign=3D"top"
            bgcolor=3D"">
            <div style=3D"text-align: center;"><strong><span style=3D"font-=
family:arial,helvetica,sans-serif;"><a href=3D"https://u8291807.ct.sendgrid=
.net/ls/click?upn=3DL4ELsh0i8-2FXPZSz4jmsD482RAFLPjk94fFDqE-2FVILGx07t1CS4q=
6lYwHLr5XNKWEwM-a_u6BLxOTxZxkrf9y2VlMgOIfFYF5RIglHajuVqFlDz7X-2FFXzxnDHSLpf=
tVZzfbViCgUMbMRmUa7xF6p42WJygKGWN6MGw6fmuFUkV-2F1-2FI5VfE9ywz8HRJF0xJIeMVrH=
Ku5ISUEFPbKHsW59gJd1g0gmH6OWgfFjNzrSiJ7WsgUN-2BdwwvcfXfMKYK3ZO7I63YB-2BxsZ7=
P2LXfykgeUE1lA0RajLNMGhZBLG5gd1d0Bg88VWSbF-2FlFml5SZuDbaBtW09Xj-2BWmnNNQ-2F=
oAzjum-2B8-2BANq4Zy65F8cRa4sZnIcbXQE6a82t8udyia3Jhs3CBIReVEmZhQRsad34xTzoK7=
2YI6FJx6rhnvc1LBZSkb-2Byqb-2FRCZyAFIjxduRYI1PtWiK8N26QVas3L0j6WsoruvrfZrk79=
IXiid7wkqMTuD2Hrh4hmHIiAm8N21XfogN6aB8hM-2FUpCpcAfRb8OB5xa-2FwxsPz464cABkvh=
rxaVbDrn8-2FgI-3D"><span style=3D"color:#10777e;"><span style=3D"font-size:=
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pse;margin:0px 0px 0px 0px;"
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            border=3D"0"
            bgcolor=3D""
            class=3D"column column-1 of-3
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=20=20=20=20=20=20=20=20=20=20=20=20
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 cellpadding=3D"0" cellspacing=3D"0" width=3D"100%" style=3D"table-layout: =
fixed;">
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        <td style=3D"padding:18px 0px 18px 0px;line-height:22px;text-align:=
inherit;"
            height=3D"100%"
            valign=3D"top"
            bgcolor=3D"">
            <div style=3D"text-align: center;"><strong><a href=3D"https://u=
8291807.ct.sendgrid.net/ls/click?upn=3DL4ELsh0i8-2FXPZSz4jmsD482RAFLPjk94fF=
DqE-2FVILGxxl4ambY1A5N0-2FGozbNemV03PL_u6BLxOTxZxkrf9y2VlMgOIfFYF5RIglHajuV=
qFlDz7X-2FFXzxnDHSLpftVZzfbViCgUMbMRmUa7xF6p42WJygKGWN6MGw6fmuFUkV-2F1-2FI5=
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fMKYK3ZO7I63YB-2BxsZ7P2LXfykgeUE1lA0RajLNMGhZBLG5gd1d0Bg88VbiqYhL-2BgzLP6Ta=
aqzAIQNH1E-2BpuIYcIPGOXxIZiZ4RI5u6-2BP1BuypFzbswNTHeszdQbSKQMAZNeWhMlKmxqb-=
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p2edzpVSzj3bNe5YfrI1DF9InQMmA4U-3D"><span style=3D"color:#10777e;"><span st=
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fixed;">
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inherit;"
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            <div style=3D"text-align: center;"><strong><a href=3D"https://u=
8291807.ct.sendgrid.net/ls/click?upn=3DL4ELsh0i8-2FXPZSz4jmsD482RAFLPjk94fF=
DqE-2FVILGySMnTEtTTYCzHxQpxBBvR5Rm2f_u6BLxOTxZxkrf9y2VlMgOIfFYF5RIglHajuVqF=
lDz7X-2FFXzxnDHSLpftVZzfbViCgUMbMRmUa7xF6p42WJygKGWN6MGw6fmuFUkV-2F1-2FI5Vf=
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P4J-2BX6jqvkIytejwjfkMfKYYPbSBwK2v4ebvROkbW4aSUaK-2BqZpXKaearusMfkti26-2BVD=
K9nsawnpKibBTa6DLw4mqd3eRBCxG9VjYk7-2FpCzhMVZufGdco7-2BGbm2YVPl6SuYexqK1N-2=
BU3bhQlkm0q5smMl2z2JsxYGo0MBp2AbSv3t039-2BYZabpVGbWJgB-2FAcfr9pfnoeMMvd-2Bb=
itdeopdVLWrer43vtfPpl85r3sRku17Ks-3D"><span style=3D"color:#10777e;"><span =
style=3D"font-size:16px;">TEAMWORK</span></span></a></strong></div>
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        <td style=3D"font-size:6px;line-height:10px;padding:0px 0px 0px 0px=
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0i8-2FXPZSz4jmsD485hARxwYRQtAl1dFYYAZteybfLogWTwob7unSzyUEFCOK0G_u6BLxOTxZx=
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