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Envelope-to: b.miller@logomastersintl.com
Delivery-date: Fri, 27 Mar 2020 10:20:07 -0600
Date: Fri, 27 Mar 2020 11:19:23 -0500 (CDT)
From: The 8x8 Team <inquiry@information.8x8.com>
Reply-To: inquiry@information.8x8.com
To: b.miller@logomastersintl.com
Message-ID: <2047451796.1657194587.1585325963660.JavaMail.mktmail@abmas01.marketo.org>
MIME-Version: 1.0
Content-Type: multipart/alternative; 
	boundary="----=_Part_1657194586_2040604427.1585325963660"
 
 Content preview:  Ready. Set. Go. For Success. <https://mktg-email.8x8.com/P000Y0pGoY0sC80L0HmC3C2>
    Only 20% of contact centers have moved to the cloud. The other 80% must consider
    what happens if they don’t. 
 
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                             [URIs: 8x8.com]
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Subject:    Cloud contact center: No longer optional

------=_Part_1657194586_2040604427.1585325963660
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Ready. Set. Go. For Success. <https://mktg-email.8x8.com/P000Y0pGoY0sC80L0H=
mC3C2>
-----------------------------------------

Only 20% of contact centers have moved to the cloud. The other 80% must con=
sider what happens if they don=E2=80=99t.

Just a few short months ago, industry analysts pretty much agreed that movi=
ng to the cloud would grow leaps and bounds over the next decade.=20

Right now, thanks to the cloud, contact centers are able to move agents to =
a work from home model--and fast. In fact, the move to the cloud is happeni=
ng so quickly that we think even major industry analysts will be surprised.=
=20

When business is not =E2=80=9Cbusiness as usual=E2=80=9D
No matter what=E2=80=99s going on in the world, contact centers must adapt.=
 From leader to front line agent, the change in environment when moving to =
work from home can be a challenge. Here are some quick tips <https://mktg-e=
mail.8x8.com/O0L0s8CC0200YGoD0n0p3HY> to help your entire team stay product=
ive when working remotely. =20

Boost remote agent engagement
Contact centers carry a huge responsibility in caring for customers =E2=80=
=94 and during this time where many are working from home, how do we keep a=
gents encouraged and engaged? Tune in to our CX Conversations webcast serie=
s <https://mktg-email.8x8.com/m000Yo2080Cp3osHYLE0GC0> for a discussion wit=
h customer experience experts, exploring ways to take care of customers by =
first taking care of agents.

Deliver exceptional customer experiences=20
Delivering great experiences while managing constant change is challenging.=
 Here are a few helpful tips on how to become a proactive contact center <h=
ttps://mktg-email.8x8.com/r80F0C2L0YpoHYG3s00C0p0> to ensure business conti=
nuity in the midst of change.=20


Start Connecting With Your Customers <https://mktg-email.8x8.com/P000Y0pGoY=
0sC80L0HmC3C2>

P.S. Did you know we offer a FREE video meeting solution? No sign ups, no t=
ime limits, no downloads required. Start your meeting now <https://mktg-ema=
il.8x8.com/v08H0YLG0poCGsq3Y02C000>.
-----------------------------------------

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<strong>Only 20% of contact centers have moved to the cloud. The other 80% =
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<br />=20
<br />=20
<strong> When business is not =E2=80=9Cbusiness as usual=E2=80=9D</strong>=
=20
<br /> No matter what=E2=80=99s going on in the world, contact centers must=
 adapt. From leader to front line agent, the change in environment when mov=
ing to work from home can be a challenge.=20
<strong><a href=3D
"https://mktg-email.8x8.com/K00C8GY00oLr2bpHs03Y0C0" target=3D"_blank" styl=
e=3D"text-decoration: underline; color: #cb2233;"
>Here are some quick tips</a></strong> to help your entire team stay produc=
tive when working remotely.=20
<br />=20
<br />=20
<strong> Boost remote agent engagement</strong>=20
<br /> Contact centers carry a huge responsibility in caring for customers =
=E2=80=94 and during this time where many are working from home, how do we =
keep agents encouraged and engaged?=20
<strong><a href=3D
"https://mktg-email.8x8.com/VHYc000pL30C200Go8CssY0" target=3D"_blank" styl=
e=3D"text-decoration: underline; color: #cb2233;"
>Tune in to our CX Conversations webcast series</a></strong> for a discussi=
on with customer experience experts, exploring ways to take care of custome=
rs by first taking care of agents.=20
<br />=20
<br />=20
<strong> Deliver exceptional customer experiences</strong>=20
<br /> Delivering great experiences while managing constant change is chall=
enging. Here are a few helpful tips on=20
<strong><a href=3D
"https://mktg-email.8x8.com/MY0C0C0HGL83p00do0sY0t2" target=3D"_blank" styl=
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ontinuity in the midst of change.=20
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>Start Connecting With Your Customers</a>=20
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<strong>P.S.</strong> Did you know we offer a FREE video meeting solution? =
No sign ups, no time limits, no downloads required.=20
<strong><a href=3D
"https://mktg-email.8x8.com/a0200o03CG0H00eCuYYL8sp" target=3D"_blank" styl=
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