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Envelope-to: b.miller@logomastersintl.com
Delivery-date: Mon, 03 Aug 2020 10:30:30 -0500
Date: Mon, 3 Aug 2020 10:29:44 -0500 (CDT)
From: The 8x8 Team <inquiry@information.8x8.com>
Reply-To: inquiry@information.8x8.com
To: b.miller@logomastersintl.com
Message-ID: <1484518314.-131101437.1596468584274.JavaMail.mktmail@abmas02.marketo.org>
Subject: How to balance costs and customer experience in 2020
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70% of CIOs are being asked to cut costs.

Meanwhile, fewer employees and contact center agents are available to handl=
e customer interactions. It=E2=80=99s never been more challenging=E2=80=94a=
nd important=E2=80=94to support every customer.

In Chapter 2, The Cost/CX High-Wire Act, <https://mktg-email.8x8.com/lmYCx0=
00osHs0C2p80Y0N0G> of our eBook Operate From Anywhere, we share how you can=
 ensure a consistent, frictionless and more personalized customer experienc=
e that supports long-term business survival.

Read Now
<https://mktg-email.8x8.com/lmYCx000osHs0C2p80Y0N0G>

Also, register for our upcoming webinar, AI Assisted Self-Service in the Wo=
rk-From-Home Era, <https://mktg-email.8x8.com/Xpo0syY0Y000Cm8HC02sGO0> to h=
ear 8x8=E2=80=99s Janice Rapp and Alton Harewood share how contact centers =
are leveraging self-service to improve response times and reduce customer e=
ffort, all while reducing costs. Save your virtual seat. <https://mktg-emai=
l.8x8.com/Xpo0syY0Y000Cm8HC02sGO0>

P.S. -- Know someone else that might be interested? Forward to a colleague =
or friend> <https://mktg-email.8x8.com/v/o02CY00jj00ssG08HCYpCo0>

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<p>70% of CIOs are being asked to cut costs.</p>=20
<p>Meanwhile, fewer employees and contact center agents are available to ha=
ndle customer interactions. It=E2=80=99s never been more challenging=E2=80=
=94and important=E2=80=94to support every customer.</p>=20
<p>In Chapter 2, <a href=3D
"https://mktg-email.8x8.com/UCus08C0oY0Gpm02sY000KH" target=3D"_blank" styl=
e=3D"color: #cb2233; text-decoration: underline; font-weight: bold;"
>The Cost/CX High-Wire Act</a>, of our eBook <strong>Operate From Anywhere<=
/strong>, we share how you can ensure a consistent, frictionless and more p=
ersonalized customer experience that supports long-term business survival.<=
/p>=20
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>Read Now</a>=20
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e=3D"min-width:100%;">=20
<tbody>=20
<tr>=20
<td style=3D"padding-left:25px; padding-right:25px; padding-top:0px; paddin=
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<table width=3D"100%" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" styl=
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<p>Also, register for our upcoming webinar, <a href=3D
"https://mktg-email.8x8.com/Al0X08GY20YpssC00o0e0HC" target=3D"_blank" styl=
e=3D"color: #cb2233; text-decoration: underline; font-weight: bold;"
>AI Assisted Self-Service in the Work-From-Home Era</a>, to hear 8x8=E2=80=
=99s Janice Rapp and Alton Harewood share how contact centers are leveragin=
g self-service to improve response times and reduce customer effort, all wh=
ile reducing costs. <a href=3D
"https://mktg-email.8x8.com/Al0X08GY20YpssC00o0e0HC" target=3D"_blank" styl=
e=3D"color: #cb2233; text-decoration: underline; font-weight: bold;"
>Save your virtual seat</a>.</p>=20
<p>P.S. -- Know someone else that might be interested? <a href=3D"https://m=
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