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Subject: Re: Meeting with Dental Client
From: Geoff Lusty <geoffl@webhstech.com>
In-Reply-To: <082FC4AB-EDE7-49CC-9035-B547B52B16BD@smbdu.com>
Date: Tue, 6 Mar 2018 19:38:58 -0500
Cc: Ryan Wakim <ryanwakim@fortunemgmt.com>,
 Dave Novak <davenovak@webhstech.com>,
 Amanda Cantelmi <amandac@webhstech.com>
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Message-Id: <042D5877-23E0-4F2D-8CED-20F89E010350@webhstech.com>
References: <00de01d3b588$bf972610$3ec57230$@webhstech.com> <37A96BEA-0E94-45A3-B964-3EBF045D6102@smbdu.com> <010701d3b58f$00afd330$020f7990$@webhstech.com> <CAMy_+=niB004hiv1fqXobLBZyLDC6E51QVDxO4MdUdgedtugQQ@mail.gmail.com> <716D78DF-23F8-4DEC-B4DD-5E31C8FDA962@webhstech.com> <082FC4AB-EDE7-49CC-9035-B547B52B16BD@smbdu.com>
To: "Chris Farrugia, DDS" <info@smbdu.com>


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Just PA right now but I acquired a billing service in Chicago last year and t=
he owner (who now works for me) had worked with a dentist who had started to=
 market OSA services heavily. She had billed some claims for him (some paid,=
 some didn't) and theres a chance I can get access to those eobs/records. Th=
ere is also a very good chance the dentist would be interested in giving thi=
s another shot (if we have proven results).

He had investors pull out on him after some bumps in the road.

Geoff Lusty

> On Mar 6, 2018, at 6:10 PM, Chris Farrugia, DDS <info@smbdu.com> wrote:
>=20
> Do you have OSA cases in IL as well ad PA?
>=20
>> On Mar 6, 2018, at 4:30 PM, Geoff Lusty <geoffl@webhstech.com> wrote:
>>=20
>> Monday the 19th at 9:10-10:30=20
>>=20
>> Geoff Lusty
>>=20
>>> On Mar 6, 2018, at 5:23 PM, Ryan Wakim <ryanwakim@fortunemgmt.com> wrote=
:
>>>=20
>>> What time is the meeting on Monday?
>>>=20
>>> Ryan J. Wakim, M.D.
>>>=20
>>>=20
>>>=20
>>>=20
>>> RYAN J. WAKIM, M.D. | Managing Partner & Executive Coach for West Virgin=
ia & Columbus
>>>=20
>>> MOBILE: 304-280-7337
>>> OFFICE: 304-933-9123
>>> FAX:       304-885-7555
>>> WEBSITE: www.Fortunemgmt.com
>>> FACEBOOK: @FortunemgmtWV
>>>=20
>>> CALL SCHEDULING
>>>=20
>>> LISTEN TO OUR PODCAST
>>>=20
>>>=20
>>> This email, including any attachments hereto, is covered and protected b=
y the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, a=
nd is legally privileged. This e-mail may also contain protected health info=
rmation which the wrongful disclosure or use thereof is prohibited by the He=
alth Insurance Portability and Accountability Act, 42 U.S.C. Section 1320d-6=
. This e-mail and any attachments are only for the exclusive and confidentia=
l use of the intended recipient indicated. If you are not the intended recip=
ient, any such disclosure, copying, use, or other distributions of the infor=
mation contained in this e-mail is strictly prohibited. If you are not the i=
ntended recipient, please immediately contact us by reply e-mail or by phone=
, and erase this e-mail from your records and destroy all copies made.
>>>=20
>>>> On Tue, Mar 6, 2018 at 4:06 PM, Geoff Lusty <geoffl@webhstech.com> wrot=
e:
>>>> I will check with him to get:
>>>>=20
>>>> Denials / EOBs (I asked him for these in the past and he said he didn=E2=
=80=99t have them, but I=E2=80=99ll try again)
>>>> Copies of clinical records for several OSA cases he already billed (uns=
uccessfully)
>>>> Copies of clinical records for several OSA cases/patients he would be b=
illing in the near future
>>>> List of his top payers so we can look into policies (like you have with=
 UPMC)
>>>> =20
>>>>=20
>>>> I would say that UPMC will be his top payer =E2=80=93 yes.  We will loo=
k into whether or not there are any accredited DME suppliers so we can clari=
fy whether or not we can use gap exceptions or if we=E2=80=99ll have to go t=
hrough the DME accreditation process.
>>>>=20
>>>> =20
>>>>=20
>>>> Geoff Lusty
>>>>=20
>>>> Vice President =E2=80=93 HST
>>>>=20
>>>> geoffl@webhstech.com
>>>>=20
>>>> ph. (724) 304-4864
>>>>=20
>>>> =20
>>>>=20
>>>> From: Chris Farrugia, DDS <info@smbdu.com>=20
>>>> Sent: Tuesday, March 6, 2018 3:56 PM
>>>> To: Geoff Lusty <geoffl@webhstech.com>
>>>> Cc: Ryan Wakim <ryanwakim@fortunemgmt.com>; Dave Novak <davenovak@webhs=
tech.com>; Amanda Cantelmi <amandac@webhstech.com>
>>>> Subject: Re: Meeting with Dental Client
>>>>=20
>>>> =20
>>>>=20
>>>> To prepare for that meeting, is it possible to get copies or Dr. Covatt=
o=E2=80=99s denials/EOBS? It would be helpful to see these failures.=20
>>>>=20
>>>> =20
>>>>=20
>>>> Both of these docs are in PA, i assume, and will primarily be dealing w=
ith UPMC Health Plans. Is that correct? To be paid by UPMC for oral applianc=
es, the dentist must ether be an accredited DME provider or use a gap except=
ion. I=E2=80=99m sure CODE did neither of these things.
>>>>=20
>>>> =20
>>>>=20
>>>> <image001.jpg>
>>>>=20
>>>> It would be prudent to find out if UPMC has in network accredited provi=
ders for Oral Appliance(OA). Who they are, where they are located=E2=80=A6.I=
f they don=E2=80=99t have some one, the gap may be the most beneficial route=
 to go.=20
>>>>=20
>>>> =20
>>>>=20
>>>> I will get you a workflow chart in a few days for OA patients. Document=
ation will be the key. If they have patients ready to go, I would like to se=
e all applicable clinical record, if possible, to lay the ground work for tr=
aining these practices how to properly document OSA cases.
>>>>=20
>>>> =20
>>>>=20
>>>> Chris
>>>>=20
>>>> =20
>>>>=20
>>>> =20
>>>>=20
>>>> On Mar 6, 2018, at 2:21 PM, Geoff Lusty <geoffl@webhstech.com> wrote:
>>>>=20
>>>>=20
>>>>=20
>>>>=20
>>>> Hi Chris/Ryan/Dave,
>>>>=20
>>>> =20
>>>>=20
>>>> We are currently working with 2 area dentists who will be key for us to=
 meet the goals of our due diligence process together.  Dr. Liza Wakim and D=
r. Rich Covatto have both agreed to work with us to establish OSA programs a=
t their practices and also work on learning about the other opportunities to=
 bill their appropriate services to medical.
>>>>=20
>>>> =20
>>>>=20
>>>> Amanda and I have scheduled a meeting with Dr. Covatto to get this proc=
ess started (Monday, March 19th is our meeting with him).  Dr. Covatto wants=
 to be =E2=80=9Cin-network=E2=80=9D with all major payers.  He will not be a=
 Medicare provider initially and won=E2=80=99t be establishing himself as a M=
C DME supplier.  We=E2=80=99ve been able to gather much of the information w=
e need to do his enrollments and are starting that process now.
>>>>=20
>>>> =20
>>>>=20
>>>> During the meeting, we=E2=80=99ll be discussing next steps in re-starti=
ng his Sleep Apnea services as well as any other opportunities for billing s=
ervices to medical.  In the past, Dr. Covatto had worked with CODE on billin=
g OSA claims =E2=80=93 which were 100% unsuccessful.  He is very interested i=
n re-starting that effort and using our billing service to do so.
>>>>=20
>>>> =20
>>>>=20
>>>> For the meeting, I=E2=80=99d like to be prepared to train him and his s=
taff member on what it will take for us to be successful with OSA (to succes=
sfully bill and GET PAID).=20
>>>>=20
>>>> =20
>>>>=20
>>>> Dr. Farrugia, during our meeting in Chicago, you mentioned that an OSA c=
hecklist might be helpful for billing OSA claims.  Is this something you hav=
e =E2=80=93 or was it just something you felt could be a good tool to provid=
e to our clients?  I want to make sure that we are (a) describing the proper=
/necessary workflow both at the practice and our billing office and (b) deli=
vering the right set of tools/examples for clients to succeed.=20
>>>>=20
>>>> =20
>>>>=20
>>>> Any suggestions/guidance is welcome as we move along in this process.  I=
 will circulate what we come up with as we make progress (between now and th=
e 19th).   I certainly don=E2=80=99t want to reinvent the wheel so please fe=
el free to send along any information you have that would contribute to the c=
reation of this checklist.
>>>>=20
>>>> =20
>>>>=20
>>>> Thanks!
>>>>=20
>>>> =20
>>>>=20
>>>> Geoff Lusty
>>>>=20
>>>> Vice President
>>>>=20
>>>> HST | Healthcare Support Technologies
>>>>=20
>>>>=20
>>>> www.webhstech.com
>>>>=20
>>>> Office: (724) 304-4864
>>>>=20
>>>> Toll Free: (800) 372-7790
>>>>=20
>>>> Fax: (724) 384-0620
>>>>=20
>>>> HST is a CareTracker PM and EMR Channel Partner.
>>>> Visit our Web site for details on our integrated Medical Billing, PM an=
d EMR solution.
>>>>=20
>>>> This email and any files transmitted with it are confidential and inten=
ded solely for the use of the individual or entity to whom they are addresse=
d. If you are not the intended recipient, you are hereby notified that any d=
isclosure, copying, distribution or taking of any action in reliance on the i=
nformation contained in this e-mail is prohibited. If you have received this=
 email in error, please immediately notify the sender.
>>>>=20
>>>> =20
>>>>=20
>>>=20
>=20

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<html><head><meta http-equiv=3D"content-type" content=3D"text/html; charset=3D=
utf-8"></head><body dir=3D"auto">Just PA right now but I acquired a billing s=
ervice in Chicago last year and the owner (who now works for me) had worked w=
ith a dentist who had started to market OSA services heavily. She had billed=
 some claims for him (some paid, some didn't) and theres a chance I can get a=
ccess to those eobs/records. There is also a very good chance the dentist wo=
uld be interested in giving this another shot (if we have proven results).<d=
iv><br></div><div>He had investors pull out on him after some bumps in the r=
oad.<br><br><div id=3D"AppleMailSignature">Geoff Lusty</div><div><br>On Mar 6=
, 2018, at 6:10 PM, Chris Farrugia, DDS &lt;<a href=3D"mailto:info@smbdu.com=
">info@smbdu.com</a>&gt; wrote:<br><br></div><blockquote type=3D"cite"><div>=
<meta http-equiv=3D"Content-Type" content=3D"text/html charset=3Dwindows-125=
2"><meta http-equiv=3D"Content-Type" content=3D"text/html charset=3Dwindows-=
1252">Do you have OSA cases in IL as well ad PA?<div><br><div style=3D""><di=
v>On Mar 6, 2018, at 4:30 PM, Geoff Lusty &lt;<a href=3D"mailto:geoffl@webhs=
tech.com">geoffl@webhstech.com</a>&gt; wrote:</div><br class=3D"Apple-interc=
hange-newline"><blockquote type=3D"cite"><meta http-equiv=3D"content-type" c=
ontent=3D"text/html; charset=3Dutf-8"><div dir=3D"auto">Monday the 19th at 9=
:10-10:30&nbsp;<br><br><div>Geoff Lusty</div><div><br>On Mar 6, 2018, at 5:2=
3 PM, Ryan Wakim &lt;<a href=3D"mailto:ryanwakim@fortunemgmt.com">ryanwakim@=
fortunemgmt.com</a>&gt; wrote:<br><br></div><blockquote type=3D"cite"><div d=
ir=3D"ltr">What time is the meeting on Monday?<input name=3D"virtru-metadata=
" type=3D"hidden" value=3D"{&quot;email-policy&quot;:{&quot;state&quot;:&quo=
t;closed&quot;,&quot;expirationUnit&quot;:&quot;days&quot;,&quot;disableCopy=
Paste&quot;:false,&quot;disablePrint&quot;:false,&quot;disableForwarding&quo=
t;:false,&quot;expires&quot;:false,&quot;isManaged&quot;:false},&quot;attach=
ments&quot;:{},&quot;compose-window&quot;:{&quot;secure&quot;:false}}"><div c=
lass=3D"gmail_extra" style=3D""><br clear=3D"all"><div><div class=3D"gmail_s=
ignature" data-smartmail=3D"gmail_signature"><div dir=3D"ltr"><div dir=3D"lt=
r"><div dir=3D"ltr"><div dir=3D"ltr"><div dir=3D"ltr"><div dir=3D"ltr"><div>=
<div dir=3D"ltr"><div dir=3D"ltr"><div dir=3D"ltr"><div dir=3D"ltr"><div dir=
=3D"ltr"><div dir=3D"ltr"><div dir=3D"ltr"><div dir=3D"ltr"><div dir=3D"ltr"=
><div dir=3D"ltr"><div dir=3D"ltr"><div dir=3D"ltr"><div dir=3D"ltr"><div di=
r=3D"ltr"><div dir=3D"ltr"><div style=3D"font-size:12.8px"><span style=3D"fo=
nt-size:12.8px">Ryan J. Wakim, M.D.</span><br></div><div style=3D"font-size:=
12.8px"><br></div><div style=3D"font-size:12.8px"><br></div><div><div dir=3D=
"ltr"><div dir=3D"ltr"><div dir=3D"ltr" style=3D"font-size:12.8px"><div><div=
 style=3D"color:rgb(136,136,136)"><img alt=3D"http://www.fortunemgmt.com/Ima=
ges_Content/Site1/Images/Layout/FM_Logo2.png" src=3D"http://www.fortunemgmt.=
com/Images_Content/Site1/Images/Layout/FM_Logo2.png"><br><span style=3D"colo=
r:rgb(11,83,148)"><br></span></div><b><font color=3D"#0000ff">RYAN J. WAKIM,=
 M.D.</font></b><i style=3D"color:rgb(0,0,255)">&nbsp;</i><i style=3D"color:=
rgb(11,83,148)">|</i><i><font>&nbsp;</font><font color=3D"#666666">Managing P=
artner &amp; Executive Coach for West Virginia &amp; Columbus</font><br></i>=
</div><span style=3D"color:rgb(0,0,255)"><br></span></div><div style=3D"font=
-size:12.8px;color:rgb(136,136,136)"><span style=3D""><i>MOBILE:</i>&nbsp;</=
span>304-280-7337<span style=3D""><br></span></div><span style=3D"font-size:=
12.8px;color:rgb(136,136,136)"><span style=3D"color:rgb(0,0,255)"><span styl=
e=3D"color:rgb(111,168,220)"><span style=3D""><i>OFFICE: </i></span></span><=
/span>304-933-9123</span></div></div></div></div></div></div></div></div></d=
iv></div></div></div></div></div></div></div></div></div></div><div><div dir=
=3D"ltr"><div dir=3D"ltr"><div dir=3D"ltr"><div dir=3D"ltr"><div dir=3D"ltr"=
><div dir=3D"ltr"><div dir=3D"ltr"><div dir=3D"ltr"><div dir=3D"ltr"><div di=
r=3D"ltr"><div dir=3D"ltr"><div dir=3D"ltr"><div dir=3D"ltr"><div dir=3D"ltr=
"><div dir=3D"ltr"><div dir=3D"ltr"><div dir=3D"ltr"><div style=3D"text-alig=
n:left;color:rgb(136,136,136);font-size:12.8px"><span style=3D"color:rgb(0,0=
,255)"><span style=3D"color:rgb(111,168,220)"><span style=3D""><i>FAX: &nbsp=
; &nbsp; &nbsp; </i></span></span></span>304-885-7555</div></div></div></div=
></div></div></div></div></div></div></div></div></div></div></div></div></d=
iv></div></div><div><div dir=3D"ltr"><div dir=3D"ltr"><div dir=3D"ltr"><div d=
ir=3D"ltr"><div dir=3D"ltr"><div dir=3D"ltr"><div dir=3D"ltr"><div dir=3D"lt=
r"><div dir=3D"ltr"><div dir=3D"ltr"><div dir=3D"ltr"><div dir=3D"ltr"><div d=
ir=3D"ltr"><div dir=3D"ltr"><div dir=3D"ltr"><div dir=3D"ltr"><div dir=3D"lt=
r"><div style=3D"color:rgb(136,136,136);font-size:12.8px"><span style=3D"col=
or:rgb(0,0,255)"><span style=3D"color:rgb(111,168,220)"><span style=3D""><i>=
WEBSITE</i>:</span>&nbsp;<a href=3D"http://www.fortunemgmt.com/westvirginia"=
 target=3D"_blank">www.Fortunemgmt.com</a></span></span></div><div style=3D"=
color:rgb(136,136,136);font-size:12.8px"><i style=3D"font-size: 12.8px;">FAC=
EBOOK:&nbsp;</i><span style=3D"color:rgb(0,0,255)"><span style=3D"color:rgb(=
111,168,220)"><a href=3D"https://www.facebook.com/fortunemgmtWV/" target=3D"=
_blank">@FortunemgmtWV</a></span></span></div><div style=3D"color:rgb(136,13=
6,136);font-size:12.8px"><span style=3D"color:rgb(0,0,255)"><div style=3D"co=
lor:rgb(136,136,136);font-size:12.8px"><br></div><div style=3D"color:rgb(136=
,136,136);font-size:12.8px"><a href=3D"https://calendly.com/ryanwakim" targe=
t=3D"_blank">CALL SCHEDULING</a><br></div></span></div><div><br></div><div><=
a href=3D"http://www.fortunemgmt.com/article.cfm?Cat=3D10" style=3D"font-siz=
e:12.8px" target=3D"_blank">LISTEN TO OUR PODCAST</a><span style=3D"color:rg=
b(255,255,255);font-size:12.8px"><br></span></div><div style=3D"color:rgb(13=
6,136,136);font-size:12.8px"><br></div><div style=3D"font-size:12.8px;color:=
rgb(136,136,136)"><span style=3D"color:rgb(0,0,255)"><span style=3D"color:rg=
b(111,168,220)"><span></span><span></span><br></span></span></div><div style=
=3D"font-size:12.8px;color:rgb(136,136,136)"><span style=3D"color:rgb(34,34,=
34);font-size:12.8px">This email, including any attachments hereto, is cover=
ed and protected by the Electronic Communications Privacy Act, 18 U.S.C. Sec=
tions 2510-2521, and is legally privileged. This e-mail may also contain pro=
tected health information which the wrongful disclosure or use thereof is pr=
ohibited by the Health Insurance Portability and Accountability Act, 42 U.S.=
C. Section 1320d-6. This e-mail and any attachments are only for the exclusi=
ve and confidential use of the intended recipient indicated. If you are not t=
he intended recipient, any such disclosure, copying, use, or other distribut=
ions of the information contained in this e-mail is strictly prohibited. If y=
ou are not the intended recipient, please immediately contact us by reply e-=
mail or by phone, and erase this e-mail from your records and destroy all co=
pies made.</span><span style=3D"color:rgb(0,0,255)"><span style=3D"color:rgb=
(111,168,220)"><br></span></span></div></div></div></div></div></div></div><=
/div></div></div></div></div></div></div></div></div></div></div></div></div=
></div></div></div></div></div></div></div>
<br><div class=3D"gmail_quote">On Tue, Mar 6, 2018 at 4:06 PM, Geoff Lusty <=
span dir=3D"ltr">&lt;<a href=3D"mailto:geoffl@webhstech.com" target=3D"_blan=
k">geoffl@webhstech.com</a>&gt;</span> wrote:<br><blockquote class=3D"gmail_=
quote" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1e=
x"><div lang=3D"EN-US" link=3D"blue" vlink=3D"purple"><div class=3D"m_467627=
5765387186740WordSection1"><p class=3D"MsoNormal">I will check with him to g=
et:<u></u><u></u></p><ul style=3D"margin-top:0in" type=3D"disc"><li class=3D=
"m_4676275765387186740MsoListParagraph" style=3D"margin-left:0in">Denials / E=
OBs (I asked him for these in the past and he said he didn=E2=80=99t have th=
em, but I=E2=80=99ll try again)<u></u><u></u></li><li class=3D"m_46762757653=
87186740MsoListParagraph" style=3D"margin-left:0in">Copies of clinical recor=
ds for several OSA cases he already billed (unsuccessfully)<u></u><u></u></l=
i><li class=3D"m_4676275765387186740MsoListParagraph" style=3D"margin-left:0=
in">Copies of clinical records for several OSA cases/patients he would be bi=
lling in the near future<u></u><u></u></li><li class=3D"m_467627576538718674=
0MsoListParagraph" style=3D"margin-left:0in">List of his top payers so we ca=
n look into policies (like you have with UPMC)<u></u><u></u></li></ul><p cla=
ss=3D"MsoNormal"><u></u>&nbsp;<u></u></p><p class=3D"MsoNormal">I would say t=
hat UPMC will be his top payer =E2=80=93 yes.&nbsp; We will look into whethe=
r or not there are any accredited DME suppliers so we can clarify whether or=
 not we can use gap exceptions or if we=E2=80=99ll have to go through the DM=
E accreditation process.<u></u><u></u></p><p class=3D"MsoNormal"><u></u>&nbs=
p;<u></u></p><div><span class=3D""><p class=3D"MsoNormal">Geoff Lusty<u></u>=
<u></u></p><p class=3D"MsoNormal">Vice President =E2=80=93 HST<u></u><u></u>=
</p></span><p class=3D"MsoNormal"><a href=3D"mailto:geoffl@webhstech.com" ta=
rget=3D"_blank">geoffl@webhstech.com</a> <u></u><u></u></p><p class=3D"MsoNo=
rmal">ph. <a href=3D"tel:(724)%20304-4864" value=3D"+17243044864" target=3D"=
_blank">(724) 304-4864</a><u></u><u></u></p></div><p class=3D"MsoNormal"><u>=
</u>&nbsp;<u></u></p><div><div style=3D"border:none;border-top:solid #e1e1e1=
 1.0pt;padding:3.0pt 0in 0in 0in"><p class=3D"MsoNormal"><b>From:</b> Chris =
Farrugia, DDS &lt;<a href=3D"mailto:info@smbdu.com" target=3D"_blank">info@s=
mbdu.com</a>&gt; <br><b>Sent:</b> Tuesday, March 6, 2018 3:56 PM<br><b>To:</=
b> Geoff Lusty &lt;<a href=3D"mailto:geoffl@webhstech.com" target=3D"_blank"=
>geoffl@webhstech.com</a>&gt;<br><b>Cc:</b> Ryan Wakim &lt;<a href=3D"mailto=
:ryanwakim@fortunemgmt.com" target=3D"_blank">ryanwakim@fortunemgmt.com</a>&=
gt;; Dave Novak &lt;<a href=3D"mailto:davenovak@webhstech.com" target=3D"_bl=
ank">davenovak@webhstech.com</a>&gt;; Amanda Cantelmi &lt;<a href=3D"mailto:=
amandac@webhstech.com" target=3D"_blank">amandac@webhstech.com</a>&gt;<br><b=
>Subject:</b> Re: Meeting with Dental Client<u></u><u></u></p></div></div><d=
iv><div class=3D"h5"><p class=3D"MsoNormal"><u></u>&nbsp;<u></u></p><p class=
=3D"MsoNormal">To prepare for that meeting, is it possible to get copies or D=
r. Covatto=E2=80=99s denials/EOBS? It would be helpful to see these failures=
.&nbsp;<u></u><u></u></p><div><p class=3D"MsoNormal"><u></u>&nbsp;<u></u></p=
></div><div><p class=3D"MsoNormal">Both of these docs are in PA, i assume, a=
nd will primarily be dealing with UPMC Health Plans. Is that correct? To be p=
aid by UPMC for oral appliances, the dentist must ether be an accredited DME=
 provider or use a gap exception. I=E2=80=99m sure CODE did neither of these=
 things.<u></u><u></u></p><div><p class=3D"MsoNormal"><u></u>&nbsp;<u></u></=
p></div><div><p class=3D"MsoNormal">&lt;image001.jpg&gt;<u></u><u></u></p></=
div><div><p class=3D"MsoNormal">It would be prudent to find out if UPMC has i=
n network accredited providers for Oral Appliance(OA). Who they are, where t=
hey are located=E2=80=A6.If they don=E2=80=99t have some one, the gap may be=
 the most beneficial route to go.&nbsp;<u></u><u></u></p></div><div><p class=
=3D"MsoNormal"><u></u>&nbsp;<u></u></p></div><div><p class=3D"MsoNormal">I w=
ill get you a workflow chart in a few days for OA patients. Documentation wi=
ll be the key. If they have patients ready to go, I would like to see all ap=
plicable clinical record, if possible, to lay the ground work for training t=
hese practices how to properly document OSA cases.<u></u><u></u></p></div><d=
iv><p class=3D"MsoNormal"><u></u>&nbsp;<u></u></p></div><div><p class=3D"Mso=
Normal">Chris<u></u><u></u></p></div><div><p class=3D"MsoNormal"><u></u>&nbs=
p;<u></u></p></div><div><p class=3D"MsoNormal"><u></u>&nbsp;<u></u></p><div>=
<div><p class=3D"MsoNormal">On Mar 6, 2018, at 2:21 PM, Geoff Lusty &lt;<a h=
ref=3D"mailto:geoffl@webhstech.com" target=3D"_blank">geoffl@webhstech.com</=
a>&gt; wrote:<u></u><u></u></p></div><p class=3D"MsoNormal"><br><br><u></u><=
u></u></p><blockquote style=3D"margin-top:5.0pt;margin-bottom:5.0pt"><div><p=
 class=3D"MsoNormal">Hi Chris/Ryan/Dave,<u></u><u></u></p></div><div><p clas=
s=3D"MsoNormal">&nbsp;<u></u><u></u></p></div><div><p class=3D"MsoNormal">We=
 are currently working with 2 area dentists who will be key for us to meet t=
he goals of our due diligence process together.&nbsp; Dr. Liza Wakim and Dr.=
 Rich Covatto have both agreed to work with us to establish OSA programs at t=
heir practices and also work on learning about the other opportunities to bi=
ll their appropriate services to medical.<u></u><u></u></p></div><div><p cla=
ss=3D"MsoNormal">&nbsp;<u></u><u></u></p></div><div><p class=3D"MsoNormal">A=
manda and I have scheduled a meeting with Dr. Covatto to get this process st=
arted (Monday, March 19<sup>th</sup><span class=3D"m_4676275765387186740appl=
e-converted-space">&nbsp;</span>is our meeting with him).&nbsp; Dr. Covatto w=
ants to be =E2=80=9Cin-network=E2=80=9D with all major payers.&nbsp; He will=
<span class=3D"m_4676275765387186740apple-converted-space">&nbsp;</span><b>n=
ot</b><span class=3D"m_4676275765387186740apple-converted-space">&nbsp;</spa=
n>be a Medicare provider initially and won=E2=80=99t be establishing himself=
 as a MC DME supplier.&nbsp; We=E2=80=99ve been able to gather much of the i=
nformation we need to do his enrollments and are starting that process now.<=
u></u><u></u></p></div><div><p class=3D"MsoNormal">&nbsp;<u></u><u></u></p><=
/div><div><p class=3D"MsoNormal">During the meeting, we=E2=80=99ll be discus=
sing next steps in re-starting his Sleep Apnea services as well as any other=
 opportunities for billing services to medical.&nbsp; In the past, Dr. Covat=
to had worked with CODE on billing OSA claims =E2=80=93 which were 100% unsu=
ccessful.&nbsp; He is very interested in re-starting that effort and using o=
ur billing service to do so.<u></u><u></u></p></div><div><p class=3D"MsoNorm=
al">&nbsp;<u></u><u></u></p></div><div><p class=3D"MsoNormal">For the meetin=
g, I=E2=80=99d like to be prepared to train him and his staff member on what=
 it will take for us to be successful with OSA (to successfully bill and GET=
 PAID).&nbsp;<u></u><u></u></p></div><div><p class=3D"MsoNormal">&nbsp;<u></=
u><u></u></p></div><div><p class=3D"MsoNormal">Dr. Farrugia, during our meet=
ing in Chicago, you mentioned that an OSA checklist might be helpful for bil=
ling OSA claims.&nbsp; Is this something you have =E2=80=93 or was it just s=
omething you felt could be a good tool to provide to our clients?&nbsp; I wa=
nt to make sure that we are (a) describing the proper/necessary workflow bot=
h at the practice and our billing office and (b) delivering the right set of=
 tools/examples for clients to succeed.&nbsp;<u></u><u></u></p></div><div><p=
 class=3D"MsoNormal">&nbsp;<u></u><u></u></p></div><div><p class=3D"MsoNorma=
l">Any suggestions/guidance is welcome as we move along in this process.&nbs=
p; I will circulate what we come up with as we make progress (between now an=
d the 19<sup>th</sup>). &nbsp;&nbsp;I certainly don=E2=80=99t want to reinve=
nt the wheel so please feel free to send along any information you have that=
 would contribute to the creation of this checklist.<u></u><u></u></p></div>=
<div><p class=3D"MsoNormal">&nbsp;<u></u><u></u></p></div><div><p class=3D"M=
soNormal">Thanks!<u></u><u></u></p></div><div><p class=3D"MsoNormal">&nbsp;<=
u></u><u></u></p></div><div><p class=3D"MsoNormal"><span style=3D"font-size:=
12.0pt">Geoff Lusty</span><u></u><u></u></p></div><div><p class=3D"MsoNormal=
">Vice President<u></u><u></u></p></div><div><p class=3D"MsoNormal"><b><span=
 style=3D"color:#006600">HST<span class=3D"m_4676275765387186740apple-conver=
ted-space">&nbsp;</span></span></b><b><span style=3D"color:#7f7f7f">| Health=
care Support Technologies</span></b><u></u><u></u></p></div><div><p class=3D=
"MsoNormal"><span style=3D"font-size:8.0pt"><br></span><a href=3D"http://www=
.webhstech.com/" target=3D"_blank">www.webhstech.com</a><u></u><u></u></p></=
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ue=3D"+17243044864" target=3D"_blank">(724) 304-4864</a><u></u><u></u></p></=
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