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Delivery-date: Thu, 29 Mar 2018 09:25:25 -0500
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 <12BDF1A1-409A-4364-8BC1-AC832D1F9453@smbdu.com>
From: Amanda Cantelmi <amandac@webhstech.com>
Date: Thu, 29 Mar 2018 10:24:41 -0400
Message-ID: <CAGJ=7XGG7m+zsTQPNV69F1wDHtmh7B7eGLOz9aZdepxZ+sFUpA@mail.gmail.com>
Subject: Re: Past Claims for Covatto
To: "Chris Farrugia, DDS" <info@smbdu.com>
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Well...as luck would have it, Geoff's family became violently ill with a
stomach virus beginning Sunday night  and Monday morning. He was out Monday
and Tuesday to take care of them.  Oddly enough, my daughter also had a
stomach virus that began early Monday morning, so I was out Monday and
Tuesday as well.  Thankfully, her illness was much less severe than the bug
Geoff's family experienced.

We had to reschedule again for Monday, April 9th (he's only available on
Mondays).  The silver lining is that we should have a few more answers
regarding the DME Supplier requirements with UPMC.  They said we would hear
from someone within 10 days, so hopefully that will bring more pieces of
the puzzle together prior to our meeting.

I will check with Geoff about any cases in Chicago.

I hope you have a wonderful Easter weekend!
Amanda

On Thu, Mar 29, 2018 at 9:54 AM, Chris Farrugia, DDS <info@smbdu.com> wrote=
:

> BTW=E2=80=A6 how did the meeting go with Dr. Covatto?Also, do we have any=
 cases in
> Chicago area to work through? (Geoff had mentioned that)
>
> On Mar 24, 2018, at 7:07 AM, Amanda Cantelmi <amandac@webhstech.com>
> wrote:
>
> Yes, you make a very good point!  I am being impatient, I'm sure.  I have
> no doubt that once we solidify the process of gathering information and
> having you work with us to get the claims "submittable," some of my anxie=
ty
> will subside.  After having a few under our belt, as you said, it
> definitely will become more repetitive and predictable.
>
> Thank you and definitely let me know if you think of anything else we
> could be doing to reinforce what we've learned.  I will keep practicing a=
nd
> studying the cases you shared with us.
>
> Best Regards,
> Amanda
>
> On Mar 23, 2018, at 6:03 PM, Chris Farrugia, DDS <info@smbdu.com> wrote:
>
> I really think that not being from =E2=80=9Cthe Island=E2=80=9D is a bene=
fit.... you have
> not been corrupted. I believe that this will come together for you as we =
go
> through the first few cases if each type. Then they will become very
> repetitive. I think that everything will become templates which will in
> turn make it easier to train offices.... especially because we are not
> going to try and =E2=80=9Ccross Code=E2=80=9D....
>
> I=E2=80=99ll see what else I can come up with for training....
>
> Sent from Chris's Excellent iPhone
>
> On Mar 23, 2018, at 9:47 AM, Amanda Cantelmi <amandac@webhstech.com>
> wrote:
>
> Hi Dr. Farrugia,
>
> We received information from Dr. Covatto for 2 past claims (2016) that
> were not paid.  They have nothing to do with Sleep Medicine and the 1500
> forms are not included, but based on the denials, in addition to not bein=
g
> familiar with the payer's global policy; they did not establish medical
> necessity.
>
> Geoff and I thought you may want to take a look and give feedback as to
> what could have been done differently.
>
> Thanks!
> Amanda
>
> --
> *Amanda Cantelmi*
> *Executive Assistant *
>
> *Healthcare Support Technologies*
>
>
> <CCF_000430.pdf>
>
> <StoneyMoenich.pdf>
>
>
>


--=20
*Amanda Cantelmi*
*Executive Assistant *

*Healthcare Support Technologies*

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<div dir=3D"ltr">Well...as luck would have it, Geoff&#39;s family became vi=
olently ill with a stomach virus beginning Sunday night=C2=A0 and Monday mo=
rning. He was out Monday and Tuesday to take care of them.=C2=A0 Oddly enou=
gh, my daughter also had a stomach virus that began early Monday morning, s=
o I was out Monday and Tuesday as well.=C2=A0 Thankfully, her illness was m=
uch less severe than the bug Geoff&#39;s family experienced.<div><br></div>=
<div>We had to reschedule again for Monday, April 9th (he&#39;s only availa=
ble on Mondays).=C2=A0 The silver lining is that we should have a few more =
answers regarding the DME Supplier requirements with UPMC.=C2=A0 They said =
we would hear from someone within 10 days, so hopefully that will bring mor=
e pieces of the puzzle together prior to our meeting.</div><div><br></div><=
div>I will check with Geoff about any cases in Chicago.</div><div><br></div=
><div>I hope you have a wonderful Easter weekend!</div><div>Amanda</div></d=
iv><div class=3D"gmail_extra"><br><div class=3D"gmail_quote">On Thu, Mar 29=
, 2018 at 9:54 AM, Chris Farrugia, DDS <span dir=3D"ltr">&lt;<a href=3D"mai=
lto:info@smbdu.com" target=3D"_blank">info@smbdu.com</a>&gt;</span> wrote:<=
br><blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left=
:1px #ccc solid;padding-left:1ex"><div style=3D"word-wrap:break-word">BTW=
=E2=80=A6 how did the meeting go with Dr. Covatto?Also, do we have any case=
s in Chicago area to work through? (Geoff had mentioned that)<div><div clas=
s=3D"h5"><div><br><div><div>On Mar 24, 2018, at 7:07 AM, Amanda Cantelmi &l=
t;<a href=3D"mailto:amandac@webhstech.com" target=3D"_blank">amandac@webhst=
ech.com</a>&gt; wrote:</div><br class=3D"m_-5933615256091545216Apple-interc=
hange-newline"><blockquote type=3D"cite"><div dir=3D"auto"><div>Yes, you ma=
ke a very good point!=C2=A0 I am being impatient, I&#39;m sure.=C2=A0 I hav=
e no doubt that once we solidify the process of gathering information and h=
aving you work with us to get the claims &quot;submittable,&quot; some of m=
y anxiety will subside.=C2=A0 After having a few under our belt, as you sai=
d, it definitely will become more repetitive and predictable.</div><div><br=
></div><div>Thank you and definitely let me know if you think of anything e=
lse we could be doing to reinforce what we&#39;ve learned.=C2=A0 I will kee=
p practicing and studying the cases you shared with us.</div><div><br>Best =
Regards,=C2=A0<div>Amanda</div></div><div><br>On Mar 23, 2018, at 6:03 PM, =
Chris Farrugia, DDS &lt;<a href=3D"mailto:info@smbdu.com" target=3D"_blank"=
>info@smbdu.com</a>&gt; wrote:<br><br></div><blockquote type=3D"cite">I rea=
lly think that not being from =E2=80=9Cthe Island=E2=80=9D is a benefit....=
 you have not been corrupted. I believe that this will come together for yo=
u as we go through the first few cases if each type. Then they will become =
very repetitive. I think that everything will become templates which will i=
n turn make it easier to train offices.... especially because we are not go=
ing to try and =E2=80=9Ccross Code=E2=80=9D....<div><br></div><div>I=E2=80=
=99ll see what else I can come up with for training....<br><br><div>Sent fr=
om Chris&#39;s Excellent iPhone</div><div><br>On Mar 23, 2018, at 9:47 AM, =
Amanda Cantelmi &lt;<a href=3D"mailto:amandac@webhstech.com" target=3D"_bla=
nk">amandac@webhstech.com</a>&gt; wrote:<br><br></div><blockquote type=3D"c=
ite"><div dir=3D"ltr">Hi Dr. Farrugia,<div><br></div><div>We received infor=
mation from Dr. Covatto for 2 past claims (2016) that were not paid.=C2=A0 =
They have nothing to do with Sleep Medicine and the 1500 forms are not incl=
uded, but based on the denials, in addition to not being familiar with the =
payer&#39;s global policy; they did not establish medical necessity.</div><=
div><br></div><div>Geoff and I thought you may want to take a look and give=
 feedback as to what could have been done differently.</div><div><br></div>=
<div>Thanks!</div><div>Amanda<br clear=3D"all"><div><br></div>-- <br><div c=
lass=3D"m_-5933615256091545216gmail_signature" data-smartmail=3D"gmail_sign=
ature"><div dir=3D"ltr"><div dir=3D"ltr"><font face=3D"garamond, serif" siz=
e=3D"4" color=3D"#38761d"><b>Amanda Cantelmi</b></font><div><font face=3D"g=
aramond, serif" size=3D"2" color=3D"#38761d"><b>Executive Assistant=C2=A0</=
b></font></div><div><font face=3D"garamond, serif" size=3D"2" color=3D"#ff0=
0ff"><br></font></div><div><font face=3D"garamond, serif" color=3D"#a64d79"=
 size=3D"4"><b>Healthcare Support Technologies</b></font></div><div><br></d=
iv><div><br></div></div></div></div>
</div></div>
</blockquote><blockquote type=3D"cite">&lt;CCF_000430.pdf&gt;</blockquote><=
blockquote type=3D"cite">&lt;StoneyMoenich.pdf&gt;</blockquote></div></bloc=
kquote></div></blockquote></div><br></div></div></div></div></blockquote></=
div><br><br clear=3D"all"><div><br></div>-- <br><div class=3D"gmail_signatu=
re" data-smartmail=3D"gmail_signature"><div dir=3D"ltr"><div><div dir=3D"lt=
r"><font face=3D"garamond, serif" size=3D"4" color=3D"#38761d"><b>Amanda Ca=
ntelmi</b></font><div><font face=3D"garamond, serif" size=3D"2" color=3D"#3=
8761d"><b>Executive Assistant=C2=A0</b></font></div><div><font face=3D"gara=
mond, serif" size=3D"2" color=3D"#ff00ff"><br></font></div><div><font face=
=3D"garamond, serif" color=3D"#a64d79" size=3D"4"><b>Healthcare Support Tec=
hnologies</b></font></div><div><br></div><div><br></div></div></div></div><=
/div>
</div>

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